{"id":3013,"date":"2025-09-24T11:25:59","date_gmt":"2025-09-24T09:25:59","guid":{"rendered":"https:\/\/moowerent.com\/condizioni-generali-di-noleggio\/"},"modified":"2025-10-01T09:53:00","modified_gmt":"2025-10-01T07:53:00","slug":"general-rental-conditions","status":"publish","type":"page","link":"https:\/\/moowerent.com\/en\/general-rental-conditions\/","title":{"rendered":"General Rental Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3013\" class=\"elementor elementor-3013 elementor-3005\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c85dc7 e-flex e-con-boxed e-con e-parent\" data-id=\"8c85dc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdc06af elementor-widget elementor-widget-heading\" data-id=\"bdc06af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">GENERAL RENTAL CONDITIONS OF ALL RENT SRL<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47241da elementor-widget elementor-widget-text-editor\" data-id=\"47241da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n\n    <h2>1. DEFINITIONS<\/h2>\n    <p><strong>Lessor::<\/strong> The company renting out the vehicles, identified as ALL RENT SRL, with registered office in Castel Maggiore (BO), Via Quasimodo n\u00b046, Italy, Tax Code and VAT No. 03400861203, REA No. BO-516366.<\/p>\n    <p><strong>Agreement:<\/strong> These General Terms and Conditions together with the Rental Agreement, duly completed and signed<\/p>\n    <p><strong>Party i.e. Parties:<\/strong> The Lessor and the Renter, jointly or separately.<\/p>\n    <p><strong>Renter:<\/strong> The contracting party, whether a natural person or legal entity, whose details are specified on the front page of this document (the Rental Agreement), which, once signed, forms an integral and substantial part hereof. The Renter is the subject to whom the Lessor issues the invoice.<\/p>\n    <p><strong>Driver and\/or Additional Drivers:<\/strong> the persons who may use the contracted vehicle, even if different from the Customer, provided they hold the appropriate driving license and are identified at the time of delivery of the vehicle by means of the Lease Contract. The vehicle may not be driven by parties not in the contract. <\/p>\n    <p><strong>Rental:<\/strong> The service that the Lessor agrees to perform for the Renter in exchange for payment and subject to the further conditions described in the Agreement.<\/p>\n    <p><strong>Vehicle:<\/strong> The car, van, or truck used for transporting goods and\/or people, as described and identified in the Rental Agreement, which is the subject of the Rental service.<\/p>\n    <p><strong>Rate Schedule:<\/strong> The list of costs and any additional services related to the vehicle rental, displayed at the Lessor&#8217;s locations, which the Renter\/Party\/Driver has reviewed and accepted. All costs and prices are exclusive of VAT.<\/p>\n    <p><strong>Insurance Coverage:<\/strong> The rented vehicle is insured for Third-Party Liability (RCA) as required by the laws of the country where the vehicle is registered, with a single limit higher than the legal minimums. The insurance policy does not cover injuries to the driver. The policy conditions are available for review at all of the Lessor&#8217;s rental stations. Any additional optional insurance coverage must be expressly agreed upon by the Parties and included on the front page of this agreement.   <\/p>\n\n    <h2>2. SUBJECT OF THE AGREEMENT<\/h2>\n    <p><strong>2.1.<\/strong> This agreement concerns the rental of a vehicle without a driver. Upon signing this Agreement, the Lessor undertakes to deliver the vehicle to the Renter under the conditions set forth below. <\/p>\n    <p><strong>2.2.<\/strong> Before delivering the vehicle to the Renter, the Lessor carries out preliminary work to ensure the Renter can fully use the vehicle. This preliminary work consists of verifying the operational condition of the vehicle. In any case, the Lessor is obliged to deliver the vehicle with a full tank of fuel, valid mandatory RCA insurance coverage, a copy of the insurance certificate and Green Card, safety equipment, and a certified copy of the vehicle registration document.  <\/p>\n    \n    <h2>3. VEHICLE PICK-UP AND RETURN (CHECK-OUT \/ CHECK-IN)<\/h2>\n    <p><strong>3.1.<\/strong> The agreement begins on the day and at the time the vehicle is delivered to the Renter and ends on the day and at the time the vehicle is returned to the Lessor&#8217;s premises, as stated on the front page of the agreement.<\/p>\n    <p><strong>3.2.<\/strong> The Renter declares to have inspected the rental vehicle and acknowledges that it is in perfect working order, complete with all safety equipment, registration, and insurance documents. The Renter is obligated to report any anomalies, damages, or defects already present on the vehicle to the Lessor before taking possession of it, ensuring they are noted in writing on the agreement. To this end, the Renter must carefully examine the vehicle and report any damages beyond those already noted on the vehicle condition report, so they can be recorded on a separate &#8220;Discrepant Damage&#8221; form. The Renter is permitted to photograph or film the vehicle before pick-up and is authorized to keep this photo\/video documentation until the rental agreement is closed. Any damage or defects found by the Lessor upon the vehicle&#8217;s return, excluding those noted on the &#8220;Discrepant Damage&#8221; form, will be charged to the Renter, who will be obligated to pay for the repair costs. At the end of the rental agreement, and specifically upon the vehicle&#8217;s return, the Renter is required to wait for ALL RENT SRL staff to complete a vehicle condition check, which may take up to 60 minutes. The cost of damages found at check-in will be subsequently assessed by an external, A.N.I.A.-registered expert. The expert will use photographs taken by ALL RENT SRL staff during check-in and, in cases of severe damage, additional documentation of the dismantled vehicle taken during repairs, which may reveal damage not visible during the initial check-in. The costs to repair defects, anomalies, and damages will be communicated to the Renter within a mandatory period of 60 days from the vehicle&#8217;s return via the email address provided by the Renter. The Renter is responsible for providing correct personal contact information. If no disputes are raised by the Renter, or if any disputes raised are not substantiated, the Lessor will charge the amount to the credit card for which the Renter has pre-authorized such charges by signing the agreement. The cost for damage assessment is \u20ac50.00, which will be added to the repair costs and the cost for loss of use (technical stop). For payment of repair costs, please refer to Art. 6 of this agreement.          <\/p>\n    <p><strong>3.3.<\/strong> The vehicle is entrusted to the Renter as per the signed Check-Out form and must be returned in the same condition it was delivered, to the ALL RENT SRL offices on the date and at the time specified in the Rental Agreement. If ALL RENT SRL requests the vehicle&#8217;s return before the agreement&#8217;s expiration for safety reasons (e.g., a manufacturer&#8217;s recall campaign) or other unspecified reasons, the driver is obligated to return the vehicle to the pick-up branch or the nearest ALL RENT SRL location within 72 hours of the request. Regarding the normal return of the vehicle, this must occur on the day and at the time indicated in the Rental Agreement. The return must take place during the public opening hours of the ALL RENT SRL rental station. Upon return, the Renter is required to request the signature of an ALL RENT SRL employee on the Check-in form, which records the vehicle&#8217;s actual condition and fuel level. In the absence of such a signature, including in cases where the vehicle is returned outside of the branch&#8217;s public opening hours, the findings documented by ALL RENT SRL will be tacitly accepted. If damage is found on the vehicle upon return, ALL RENT SRL will inform the Renter by sending photos and the corresponding damage assessment report from an independent certification body via email. If the Renter does not respond within five (5) days of receiving the email, ALL RENT SRL will proceed to charge the Renter&#8217;s credit card. If the security deposit amount authorized at pick-up is insufficient to cover the repair costs and penalties, ALL RENT SRL is authorized to charge the additional amount to the same credit card.        <\/p>\n    <p><strong>3.4.<\/strong> The vehicle may be driven by the Renter or, if indicated on the front of this Rental Agreement, by the second driver, provided they are both between 19 and 80 years of age and hold a valid driver&#8217;s license. A surcharge of \u20ac50.00 may be applied for drivers up to 21 years old and another \u20ac50.00 for drivers over 75 years old. Driver&#8217;s licenses printed in non-Latin alphabets (e.g., Cyrillic, Arabic) must be accompanied by an International Driving Permit or a certified translation. Furthermore, ALL RENT SRL reserves the right to refuse to provide the vehicle if it deems the documents presented by the driver to be insufficient, untrue, or altered. The vehicle may not be driven by any other person without prior written authorization from ALL RENT SRL. The Renter, under penalty of full liability, must take delivery of the asset and use it with due care (pursuant to Art. 1587 and Art. 1176 of the Italian Civil Code) and, in any case, may not use it for: a) illegal transport of goods or acts contrary to the law; b) transporting passengers for a fee, for illicit purposes, or for races and speed competitions; d) traveling abroad unless previously authorized by ALL RENT SRL; e) in violation of the Highway Code.     <\/p>\n    <p><strong>3.5.<\/strong> At check-in, the Renter must return the vehicle keys. If the keys are lost, damaged, tampered with, or not returned for any other reason, the Renter is liable for a penalty fee as indicated in section 6.3, unless they can prove that the damage was not their fault. <\/p>\n    <p><strong>3.6.<\/strong> The vehicle must be returned at the agreed date, time, and location as noted in the rental agreement. If the Renter wishes to change the return terms (location, date, time), they must obtain prior consent from ALL RENT SRL by making a request at least 24 hours before the scheduled return date. In the absence of authorization, after a 59-minute grace period for the return, any extra days will be billed at the highest daily Standard Rate published in the current price lists. Furthermore, if the vehicle is returned to a rental center in Italy other than the one specified in the booking and not authorized by ALL RENT SRL, a penalty fee will be applied, without prejudice to the contractual conditions established in point 7 of this rental agreement.  <\/p>\n    \n    <h2>4. GUARANTEE FOR CONTRACTUAL OBLIGATIONS<\/h2>\n    <p><strong>4.1.<\/strong> Credit Card Guarantee. The Customer, the renter, and\/or the driver (hereinafter jointly referred to as &#8220;the Obligors&#8221;) undertake to provide ALL RENT SRL with valid guarantees to secure the performance of the obligations arising from the rental agreement and any additional charges. The Obligors shall provide the required guarantees exclusively by means of a bank-issued credit card, which must be a physical (non-virtual), nominal card belonging to the Visa, Mastercard, or American Express circuits, bearing the Customer&#8217;s first and last name on the front, and with an expiry date no less than two months from the vehicle return date. Prepaid cards of any kind, debit cards, revolving credit cards, Postepay, Visa Electron, V Pay, Pagobancomat, Electron cards, and cards belonging to the Cirrus\/Maestro circuit are not accepted as a valid guarantee. ALL RENT SRL reserves the full and sole right, at its unquestionable discretion, to accept different payment methods under special conditions to be communicated to the Customer, the driver, and\/or the renter.<br><br>The Customer, the driver, and\/or the renter hereby authorize ALL RENT SRL to block a pre-determined sum of money upon vehicle pickup and the commencement of the rental agreement on the credit card specified in the rental agreement (hereinafter referred to as the &#8220;Credit Card Guarantee&#8221;).   <\/p>\n    <p><strong>4.2.<\/strong> The Customer shall also be liable for the payment of the &#8220;bank charges&#8221; ancillary cost.<\/p>\n    <p><strong>4.3.<\/strong> The Obligors shall raise no objection to the debit of the agreed amount from the credit card.Il Cliente e\/o l\u2019intestatario e\/o il conducente nulla potr\u00e0 eccepire in caso di prelievo dalla carta di credito dell\u2019importo concordato.<\/p>\n    <p><strong>4.4.<\/strong> The Obligors hereby authorize ALL RENT SRL to charge the credit card specified in the rental agreement for all amounts related to: fines and administrative fees, paid parking, highway tolls, non-return of accessories, charges for odors resulting from cigar or cigarette smoke, charges for fuel replenishment, charges for insurance deductibles related to damage or theft, charges for mechanical, upholstery, and bodywork damage caused voluntarily or involuntarily to the vehicle during the rental period and detected after vehicle return, and charges for cleaning, hygiene, and\/or sanitization.<\/p>\n    <p><strong>4.5.<\/strong> Payment for the rental, if not pre-paid, and for any additional services and products requested by the Customer, may be made by credit card, debit card, or through other payment methods agreed upon in writing with the Customer, the driver, and\/or the renter beforehand. The balance of any sum due under the rental agreement must be settled upon vehicle pickup and the execution of the agreement. <\/p>\n\n    <h2>5. OBLIGATIONS OF THE LESSOR<\/h2>\n    <p><strong>5.1.<\/strong> The Lessor provides the mandatory Third-Party Liability (R.C.A.) insurance coverage for the vehicle for damages caused to people (including passengers), animals, and property, up to the single limit imposed by law in the country where the car is registered. The validity of this coverage is conditional on one of the persons indicated on the Rental Agreement being the driver at the time of the accident. <\/p>\n    <p><strong>5.2.<\/strong> The Lessor undertakes to deliver the vehicle in perfect condition, as acknowledged by the Renter upon signing the Agreement.<\/p>\n    <p><strong>5.3.<\/strong> The Lessor is obliged to reimburse the Renter only for costs and expenses incurred during the rental due to vehicle malfunctions, provided that these are expressly authorized in writing and documented by a proper invoice made out to the Lessor.<\/p>\n    <p><strong>5.4.<\/strong> <br>The Lessor undertakes to provide the Renter with a replacement vehicle if it is operating within the national territory in the event of mechanical breakdown and\/or a road accident during the contractual period. The replacement of the vehicle will not change the economic conditions of the original contract, unless there are specific requests from the Renter. The replacement vehicle will be made available to the Renter exclusively at the Lessor&#8217;s branches, subject to availability. If the breakdown and\/or damage that caused the vehicle&#8217;s downtime is attributable to the negligence and\/or incompetence of the Renter\/driver, ALL RENT SRL may immediately terminate the contractual relationship for just cause and not provide a replacement vehicle, without prejudice to the relative compensation that may be requested from the Renter.<br>In the case of vehicles traveling abroad with express authorization from the Lessor, a vehicle replacement can be arranged through a partner of the Lessor, but only with the purchase of the &#8220;CROSS BORDER&#8221; accessory for the entire duration of the rental. This guarantee is not provided if the vehicle is driven outside the national territory without prior authorization from ALL RENT SRL.<br>   <\/p>\n    <p><strong>5.5.<\/strong> At the time of signing the contract, the Lessor will provide the &#8220;Roadside Assistance&#8221; document containing the telephone numbers to activate breakdown services.<\/p>\n    <p><strong>5.6.<\/strong> The Lessor is not responsible for any goods and\/or items found inside the vehicle upon its return.<\/p>\n\n    <h2>6. RENTER&#8217;S OBLIGATIONS AND LIABILITY \u2013 ACCIDENTS, DAMAGES, AND FIRE<\/h2>\n    <p><strong>6.1.<\/strong> By signing the rental agreement and taking delivery of the vehicle, the Renter and\/or the account holder and\/or the driver becomes the custodian of the vehicle. The Renter undertakes to: <br>&#8211; Care for the vehicle with the diligence of a responsible person.<br>&#8211; Not to drive or allow the vehicle to be driven under the influence of drugs, narcotics, alcohol, or psychotropic substances. If the vehicle is driven by a person who does not meet the required psycho-physical standards, the burden of proof will be on the Driver to show that the vehicle was driven against their will.<br>&#8211; Not to use the rental vehicle for races, competitions, or speed trials, or for any purpose contrary to the law and traffic regulations of the country where it is being driven.<br>&#8211; Check the vehicle&#8217;s safety condition upon taking custody and immediately report any anomalies.<br>&#8211; Verify the presence of the vehicle&#8217;s registration and insurance documents and the roadside assistance module in the vehicle.<br>&#8211; Not to smoke inside the vehicle.<br>&#8211; Not to transport goods and\/or items unless specified in the vehicle&#8217;s intended use.<br>&#8211; Drive the vehicle in full compliance with all traffic laws.<br>&#8211; Return the vehicle to the Lessor with the same amount of fuel as indicated at the start of the rental period.<br>&#8211; Maintain, with due care throughout the rental, the engine coolant levels, tire pressure and wear, and the efficiency of the braking and lighting systems.<br>&#8211; Pay any fines and\/or traffic violations issued during the rental period and immediately notify the Lessor. If the violation is addressed to the Lessor, it will be managed by charging the Renter a re-notification fee of \u20ac48.00. This fee does not apply if the Renter is a consumer.<br>&#8211; Pay for motorway tolls, public and private parking, fuel costs, etc., during the rental period. If these costs are billed to the Lessor and are attributable to the rental period, they will be managed by charging the Renter a re-notification fee of \u20ac15.00. This fee does not apply if the Renter is a consumer- Not to drive the vehicle outside the national territory without prior express written authorization from the Lessor. If the Lessor grants authorization to travel to one of the following countries: GERMANY, CROATIA, SLOVENIA, FRANCE, SPAIN, SWITZERLAND, AUSTRIA, the Renter agrees to accept an additional cost of \u20ac70.00. By purchasing this service, the Renter is guaranteed roadside assistance for the entire duration of the rental.<br>&#8211; Not to drive the vehicle outside the national territory in countries where the Third-Party Liability Green Card is not valid.<br>&#8211; Not to sublease the rental vehicle to third parties unless expressly authorized by the Lessor.<br>To use antifreeze additive where necessary and required by weather conditions.      <\/p>\n    <p><strong>6.2.<\/strong> The Renter and\/or the account holder and\/or the driver declares to be responsible for all direct and\/or indirect, present and future damages caused to the Lessor and\/or third parties due to their failure to comply with the obligations assumed in point 6.1 above.<\/p>\n    <p><strong>6.3.<\/strong> The Renter acknowledges the contract conditions, that the rental will end on the date and at the time the vehicle and its keys are received at the Lessor&#8217;s return location, and that failure to return the keys at the end of the rental will result in a penalty of \u20ac395.00, while the penalty for a lost license plate will be \u20ac295.00.<\/p>\n    <p><strong>6.4.<\/strong> In the event of a road accident and\/or vehicle malfunction and\/or breakdown, the driver is obliged to contact the roadside assistance service indicated by the Lessor and to inform the Lessor within a maximum of 24 hours.<\/p>\n    <p><strong>6.5.<\/strong> The Renter can limit or eliminate the amount of the damage penalty for which they are responsible up to a pre-established value in the rate, which is included with the CDW (Collision Damage Waiver) service. The SCDW (Super Collision Damage Waiver) and RDW (Reduction Damage Waiver) services respectively eliminate and reduce the damage penalty payable by the Renter. Insurance Coverages:  <br>&#8211; Liberty: SCDW (Includes elimination of the damage deductible, weather-related events, roadside assistance, loss of use expenses &#8211; Super Collision Damage Waiver).<br>&#8211; Lower: RDW (Includes reduction of the damage deductible, roadside assistance, and weather-related events &#8211; Collision Lowering Reduction Damage).<br>&#8211; Unlimited: WG (Includes zero deductible for damage to tires and glass only, even in case of damage from weather events, roadside assistance &#8211; Wheels and Glass).<br>&#8211; Light: STW (Includes elimination of the deductible in case of total theft and roadside assistance).<br>&#8211; Full Insurance Package: Includes (LIBERTY-LIGHT-UNLIMITED).<br><br>Excluded in all cases is damage to the vehicle due to negligence (for example, collision with protruding objects and damage to the undercarriage; incorrect refueling, damage from misjudging heights, burnt clutch, damage caused by ignoring a warning light, cuts or abrasions on seats\/upholstery). The Lessor reserves the right to invalidate the purchased liability limitations if gross negligence on the part of the Renter is verified during the rental or in cases of an accident without a third party. In the event of an accident with a third party, the Renter has to request the intervention of the Police and has to provide the Lessor with a copy of the accident report they arrange, which describes the dynamics of the incident and the identified responsibilities. If the Renter is unable to provide the aforementioned documentation regarding the accident, the Lessor reserves the right to invalidate the liability limitations applicable to the rental agreement. In cases of an accident without a third party, responsibility for the damage caused rests exclusively with the Renter and\/or driver. The Renter will in any case be responsible for damage caused to the vehicle by improper use resulting in wear and tear inconsistent with the kilometers driven during the rental. In the event of an at-fault accident caused by the Renter, even if insurance coverage has been purchased, a penalty of \u20ac150.00 will be charged for the administrative management of the claim.     <\/p>\n    <p><strong>6.6.<\/strong> Even if the Renter has subscribed to and purchased the aforementioned liability limitations, they are obliged to compensate the Lessor for damages arising from: 1) damages to third parties and passengers exceeding the amounts provided for by law; 2) damages affecting the driver; 3) vehicle downtime for repairs resulting from the Renter&#8217;s neglect and\/or liability; 4) damages caused in any way to: electromechanical parts, roof, interior, undercarriage, chassis, damage from vegetation, locks, cargo area, collisions without a third party, acts of vandalism, weather-related events.<\/p>\n    <p><strong>6.7.<\/strong> The production of a technical estimate for the quantification of damage will incur a charge of \u20ac50.00.<\/p>\n    <p><strong>6.8.<\/strong> In the event of an accident, the Renter is obliged to protect the interests of the Lessor and its insurance company, undertaking, among other things, to: provide the names and addresses of the parties and the license plates of the vehicles involved in the accident, as well as the personal details of any witnesses; to immediately notify the Lessor of the accident by telephone, even in the case of minor damage, by sending a detailed report accompanied by a diagram. Pursuant to Art. 1913 of the Italian Civil Code and Law No. 39 of 26\/02\/77, the Renter is obliged to report the accident to the Lessor via a unilateral declaration or via a friendly accident report form (CAI) signed by the drivers involved in the accident, within three (3) days of its occurrence. <\/p>\n    <p><strong>6.9.<\/strong> In the event of refueling with unsuitable or contaminated fuel, the Renter will be held responsible for all damages, even if they have purchased accessory guarantees or insurance coverage.<\/p>\n    <p><strong>6.10.<\/strong> In the event of damage to electromechanical parts, interior, undercarriage, chassis, locks, tarpaulin, or framework, the Renter will be obliged to reimburse the Lessor for all expenses incurred for the restoration of the vehicle, including any cost for technical downtime and administrative fees, regardless of the liability limitation for damages signed for with accessory guarantees or insurance coverage.<\/p>\n    <p><strong>6.11.<\/strong> The Renter, unless otherwise agreed in writing, is required to return the vehicle on the date and at the time indicated in this rental agreement. The rental agreement will be renewed and settled by tacit agreement every 30 days. <\/p>\n\n    <h2>7. RENTER&#8217;S OBLIGATIONS IN CASE OF VEHICLE THEFT OR FIRE<\/h2>\n    <p><strong>7.1.<\/strong> In the event of theft or fire of the vehicle, the Renter is obliged to immediately report the incident to ALL RENT SRL, through any available means of communication, and to report the event to the Public Security Authorities, Police, or Carabinieri, and to provide the Lessor with an authentic copy of the report. Along with the report copy, the Renter is obliged to return the vehicle keys and the remote control\/alarm fob, if the car is equipped with one, to the Lessor.<\/p>\n    <p><strong>7.2.<\/strong> Theft: The Renter is responsible for the value of the vehicle in case of total or partial theft\/fire. The Renter may contractually limit the amount of the stipulated penalty by purchasing the STW (Super Theft Waiver) service. A Renter who subscribes to the STW insurance coverage can eliminate the penalty.  <\/p>\n    <p><strong>7.3.<\/strong> The insurance coverage that allows for the elimination of economic liability in case of theft is: STW.<\/p>\n    <p><strong>7.4.<\/strong> The Renter always remains fully responsible for the total compensation for the vehicle plus any other penalties in the event of failure to return the keys, even if they have subscribed to the STW liability limitations. The liability limitations will be effective provided that the Renter has paid the additional daily fee as shown in the rental agreement. The conditions of all the aforementioned policies are available for inspection at the Lessor&#8217;s headquarters.  <\/p>\n    <p><strong>7.5.<\/strong> In our mutual interest, we kindly ask customers to park the vehicle in guarded areas.<\/p>\n    <p><strong>7.6.<\/strong> In the event of theft, if the vehicle is not recovered, the Renter is liable for the payment of 30 days of rental, which starts from the moment the original police report and the vehicle keys are delivered, plus a full tank of fuel, even if they have purchased accessory guarantees or insurance. If the vehicle is recovered before 30 days, the Renter is still responsible for the rental days up to the recovery, in addition to the vehicle recovery costs and any damage found on the vehicle. <\/p>\n\n    <h2>8. PENALTIES FOR LATE DELIVERY AND ACTIVITIES RELATED TO THE RETURN OF THE VEHICLE<\/h2>\n    <p><strong>8.1.<\/strong> The Renter is required to immediately report any delay or impediment related to the return of the vehicle to the Lessor. A delay of up to 59 minutes from the agreed-upon delivery time indicated in the Rental Agreement is tolerated without charge. Beyond this period, any renewals must be recorded on the contract by the Lessor. In the event of being unable to contact the Renter, contractual breaches, or unjustified delay in returning the vehicle, the Lessor reserves the right to block the vehicle via its satellite immobilizer system, to report it for misappropriation to the competent authorities, and to regain physical possession of the vehicle in any way, in compliance with the law, even against the Renter&#8217;s will.   <\/p>\n    <p><strong>8.2.<\/strong> By signing the rental agreement, the Renter undertakes to return the vehicle to the place, date, and time indicated, or as soon as the Lessor requests it, with the same accessories and in the same condition in which it was delivered, except for normal wear and tear.<\/p>\n    <p><strong>8.3.<\/strong> If the vehicle is not returned by the time and date established in the Rental Agreement, the Renter will be liable, subject to the provisions of the preceding Art. 8.1, for the payment of a daily penalty equal to the full rental rate specified in the Rate Schedule, without prejudice to any greater damages.<\/p>\n    <p><strong>8.4.<\/strong> The Renter undertakes to pay the Lessor, upon return, the agreed sums: mileage rate, time rate, any supplement in case of return to a location different from the agreed place, VAT, and any contribution to restore the fuel tank to its original level, including a minimum fixed charge of \u20ac30.00 or as per the current rate schedule on the rental agreement for the refueling service, as well as the amount corresponding to any fines and penalties for late delivery.<\/p>\n    <p><strong>8.5.<\/strong> The Renter undertakes to return the vehicle clean, both inside and out. Otherwise, the Renter is obliged to pay a penalty proportional to the level of cleaning required for the vehicle, with a minimum amount of \u20ac40.00. Furthermore, the charge may be higher if necessary to restore hygienic conditions.  <\/p>\n    <p><strong>8.6.<\/strong> If upon return of the vehicle the odometer is found to have been tampered with or is broken, the mileage rate will be determined based on an average of 100 km per day at a unit price of \u20ac0.30 per additional km.<\/p>\n    <p><strong>8.7.<\/strong> At the time of signing the contract, the Lessor will request a credit card from the Renter as a guarantee, on which it will place a hold for a specific sum of money, for the total amount consisting of: the vehicle rental amount and the penalties provided for in the contract. In the event that the Renter accepts the service for the elimination or reduction of penalties, a deposit will still be required at the time of signing the contract to guarantee the rental amount and\/or other extras and\/or penalties. If the Lessor and the Renter agree on a cash deposit as a guarantee for the rental, this must be paid in advance. The Renter who uses a credit card for the payment of the rental authorizes, by signing the Agreement, the execution of the security deposit and the debiting of the sums provided for. The security deposit is mandatory and must be made at the time of completing the contract before picking up the vehicle. In the event that damages are found on the vehicle upon its return, said deposit will be retained by the Lessor as a down payment on the penalty provided for in the contract, without prejudice to the right to obtain the additional supplementary sum if the blocked deposit is not sufficient to cover the amount of the penalties that the Renter must pay. The damages will be quantified by A.N.I.A.-registered experts appointed by the Lessor. The deposit must guarantee the collection of both the rental and any penalties provided for in the contract.     <\/p>\n    <p><strong>8.8.<\/strong> Whoever signs the Agreement in the name of or on behalf of a third party is jointly and severally liable for the obligations undertaken in the contract.<\/p>\n    <p><strong>8.9.<\/strong> The vehicle must be returned by parking it in the spaces reserved for ALL RENT SRL. Otherwise, the Lessor reserves the right to apply a penalty for parking outside authorized spots.<\/p>\n    <p><strong>8.10.<\/strong> The procedures related to closing the contract may take up to 60 minutes.<\/p>\n    <p><strong>8.11.<\/strong> ALL RENT SRL is not responsible for operations related to transfers to and from the airport, as these are carried out purely as a courtesy.<\/p>\n    <p><strong>8.12.<\/strong> A Renter who pays for the Rental via a prepaid voucher is still jointly and severally liable, with the entity that issued the voucher, to pay any amount contractually due in the event of total or partial non-payment of the voucher.<\/p>\n    \n    <h2>9. MISCELLANEOUS<\/h2>\n    <p><strong>9.1.<\/strong> The Lessor authorizes the Renter to use the vehicle for the purposes set out in the Agreement in all countries where the insurance green card is valid.<\/p>\n    <p><strong>9.2.<\/strong> This agreement is governed by Italian law. In case of a conflict in interpretation between the Italian version and a translation of this agreement, the Italian version shall prevail. <\/p>\n    <p><strong>9.3.<\/strong> No changes may be made to the Agreement except in writing and with the consent of a representative of the Lessor with appropriate authority.<\/p>\n    <p><strong>9.4.<\/strong> In case of late payment, the Lessor will be entitled to interest at the rate specified in Legislative Decree 231\/02. 231\/02.<\/p>\n    <p><strong>9.5.<\/strong> For all matters not expressly governed by the Agreement, the provisions of the law shall apply.<\/p>\n    <p><strong>9.6.<\/strong> Any variations, modifications, or updates to the General Terms and Conditions, the Rental Agreement, and the Rate Schedule will be made known to the Renter in a suitable and legally compliant manner.<\/p>\n    \n    <h2>10. JURISDICTION<\/h2>\n    <p><strong>10.1.<\/strong> Without prejudice to the jurisdiction of the court of the place of residence or domicile of the counterparty, if this is a consumer, for any dispute relating to the validity, interpretation, execution, or termination of the Agreement, the exclusive jurisdiction shall be the Court of Bologna.<\/p>\n    \n    <h2>11. PRIVACY AND DATA PROCESSING<\/h2>\n    <p><strong>11.1.<\/strong> Pursuant to Legislative Decree 196 of 30 June 2003 (Code for the protection of personal data), as amended, which came into force on 1 January 2004, and the provisions of Regulation (EU) 2016\/679 GDPR of the European Parliament and of the Council of 27\/04\/16.<\/p>\n    <p><strong>11.2.<\/strong> By accepting these conditions, the Renter agrees to the inclusion of their email address in the Lessor&#8217;s mailing list; the Renter will have the option to unsubscribe at any time via the link found in the newsletter. <\/p>\n    <p><strong>11.3.<\/strong> By accepting these conditions, the Renter agrees that their personal data may be used by All Rent for commercial activities and also transferred to third-party companies for commercial purposes.<\/p>\n\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GENERAL RENTAL CONDITIONS OF ALL RENT SRL 1. DEFINITIONS Lessor:: The company renting out the vehicles, identified as ALL RENT SRL, with registered office in Castel Maggiore (BO), Via Quasimodo n\u00b046, Italy, Tax Code and VAT No. 03400861203, REA No. BO-516366. Agreement: These General Terms and Conditions together with the Rental Agreement, duly completed and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3013","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/pages\/3013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/comments?post=3013"}],"version-history":[{"count":4,"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/pages\/3013\/revisions"}],"predecessor-version":[{"id":3031,"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/pages\/3013\/revisions\/3031"}],"wp:attachment":[{"href":"https:\/\/moowerent.com\/en\/wp-json\/wp\/v2\/media?parent=3013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}